Other Services
Specialised relocation support: customs clearance, medical insurance, car rental, and pet relocation in Mauritius.
Service
Custom Clearance Assistance in Mauritius
Moving to Mauritius is a significant milestone, and bringing your personal belongings doesn’t need to be complicated. At Prime Living Limited, we offer hands-on assistance to simplify the customs clearance process under Mauritian law.
What We Offer:
- Preparation and submission of your Bill of Lading, Packing List, and Inventory, as required by the Mauritius Revenue Authority (MRA)
- Support with the application for duty-free import on household items (valid for those relocating under specific residence permits and importing used items)
- Coordination with licensed customs clearing agents approved by the Mauritius Chamber of Commerce
- Advice on restricted/prohibited items like drones, satellite phones, certain medications, etc.
- Scheduling delivery from port/airport to your home in Mauritius
We ensure your shipment is cleared smoothly through the Port Louis Harbour or SSR International Airport.

Medical Insurance Assistance in Mauritius
Mauritius offers both public and private healthcare services. However, most expats and retirees opt for private health insurance to access premium healthcare with shorter waiting times.
Our Assistance Includes:
- Recommendations from reputable providers such as Swan, Mauritius Union, or international insurers like Cigna and Bupa
- Plans tailored to expats, including outpatient/inpatient care, maternity, chronic illness, and dental cover
- Assistance in comparing annual premiums and selecting coverage that fits local hospital costs
- Guidance on insurance for dependents and visa requirements (some permits require proof of valid health insurance)
- Support with claims and reimbursements once in Mauritius
We make sure you and your family are fully covered under the best options available in the country.

Car Rental Assistance in Mauritius
Getting around in Mauritius is easiest with a car. Whether you’re here for a short visit or need long-term mobility, we make your transition smooth.
What We Arrange:
- Short-term and long-term rentals from trusted Mauritian companies in the north, west, and central regions
- Assistance with leasing options for expats planning to stay more than 6 months
- Guidance on driving licence conversion (international permits are accepted for up to 4 weeks; expats must later apply for a local licence)
- Add-ons such as GPS, booster seats, or mobile Wi-Fi devices
- Third-party or comprehensive insurance advice
With our local knowledge, you’ll be on the road with confidence from day one.

Pet Relocation Services to Mauritius
Mauritius is a pet-friendly island, but relocating your pet involves strict veterinary and government procedures. We guide you through every step to ensure your pet arrives safely and stress-free.
Our Services Include:
- Assistance obtaining the required Import Permit from the Division of Veterinary Services in Réduit
- Coordination with licensed pet relocation specialists familiar with Mauritian quarantine rules
- Veterinary compliance: rabies antibody titration test (at least 30 days after vaccination), microchipping, and approved health certificates
- Booking quarantine accommodation (minimum 5 days at Réduit Quarantine Station)
- Pick-up and delivery from SSR Airport to your home after quarantine
Prohibited Dog Breeds
For public safety and protection of local species, the following dog breeds cannot be imported under any circumstances: Alaskan Malamute, Pit Bull (all types), Staffordshire Terrier, Boerboel, Bull Mastiff, Cane Corso, Doberman, Dogo Argentino, Fila Brasileiro, Japanese Tosa, Kangal, Mastino Napoletano, Presa Canario, Rhodesian Ridgeback, Rottweiler.
⚠️ Always confirm your pet is not a prohibited breed before applying for an import permit.
